Clinic support
Communication
We will be responsible for all communication with patients during and after their treatment. We guarantee seamless and timely updates between all three parties (that’s us, you and them!)
Confidentiality
Your clinic and your patients can be assured of complete discretion and confidentiality at all times. We understand that fertility treatment is an extremely personal matter and all of our deliveries will be made in plain packaging with no identifying factors.
Expertise
All of our pharmacists are experts in fertility medication and can confidently alleviate concerns or queries.
International clinics
Clinics across the world have registered on our E-prescribing Portal in order to allow pre-authorised prescriptions to be uploaded directly. For the process to work, both the clinic and the nominated prescribing clinician are pre validated, this speeds up the process for dispensing and delivery direct to the patient. Please complete the Clinic Registration Form, we will be in touch.
EU clinics
We can dispense directly from an EU prescription with no need to convert it to a UK prescription.
Non EU clinics
If your clinic is outside of the EU we can still help. Our in-house prescriber can Convert the prescription to a UK compliant prescription, this incurs a fee.
Nurse at Home service
We offer in-home services and can arrange for nurses to deliver treatment and support sessions in the home. Some patients prefer to have their first-night injections overseen by one of our professional, friendly nursing staff. This calms nerves heading into active treatment and can help to increase a patient’s confidence.
Deliveries
Our delivery service is totally flexible, reliable and fully trackable. We can only deliver to any location within the UK & Northern Ireland – including home, work or clinic. All items are delivered in cold-chain boxes and we provide clear and easy unpacking and storage instructions.